⚖ Consumer Rights Checker

Used Car Bought From a Dealer Faulty? Your UK Rights

If you bought a used car from a dealer (a business, not a private individual), it's covered by the same Consumer Rights Act 2015 goods provisions as any other purchase — the car must be of satisfactory quality, fit for purpose, and as described, taking its age, mileage and price into account.

Used car (dealer) rights at a glance

Time since purchaseWhat you can ask forWho proves the fault?
0–30 daysFull refund (short-term right to reject)Dealer
31 days–6 monthsRepair or replacement, then refund if that failsDealer
6 months–6 yearsRepair, replacement, or partial/full refundYou

Frequently asked questions

My used car developed a fault a few weeks after buying it, what are my rights?

If it's within 30 days, you have the short-term right to reject for a full refund if the fault is significant enough. Report it to the dealer immediately in writing with details of the fault.

Does 'satisfactory quality' mean a used car should be fault-free?

No — the standard accounts for the car's age, mileage and price. A 10-year-old car with 100,000 miles is judged against what's reasonable for a car like that, not against a brand-new one. A clutch or timing belt wearing out roughly when expected isn't usually a fault; a major component failing suddenly and early likely is.

What's different about buying from a dealer versus a private seller?

A private sale (e.g. via a classifieds ad) isn't covered by the Consumer Rights Act at all — you rely instead on the car being 'as described' and not misrepresented, which is a different and generally weaker legal position. Buying from a registered dealer/trader gives you the full Consumer Rights Act protection.

The dealer offered an independent inspection before I bought it — does that limit my rights?

No — a pre-sale inspection doesn't reduce your statutory rights if a fault later emerges that wasn't reasonably discoverable at the time, though a fault you were specifically told about and accepted at the point of sale generally can't then be claimed on.

Can I reject the car after 30 days?

Yes, up to 6 months you can ask for a repair or replacement first (the dealer gets one attempt), then a refund if that fails, with the same burden-of-proof rules as any other goods purchase. After 6 months you carry the burden of showing the fault was present or developing at the point of sale.

Does finance (HP or PCP) change anything?

If you bought on Hire Purchase or PCP, the finance company technically owns the car until the final payment, so your claim is often against them as well as or instead of the dealer — and under the Consumer Credit Act they can be jointly liable for problems with the car.

Related guides

📦Buying OnlineRead the guide 🔧Services (Tradespeople)Read the guide 📱Apps & Digital ContentRead the guide ⚖Item rights calculatorFaulty goods? Start here
General information based on the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, not legal advice. See Citizens Advice or the Consumer Rights Act 2015 for the full legal text.